Privacy Policy
Last Updated: 20th December 2024
Moduluxe, trading as Kay Digital Pty Ltd (ABN 79 669 658 824), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you submit a quote request through our website, we collect the following personal information:
- Name
- Email address
- Phone number
- Suburb and state of residence
We do not collect financial details, as payments are processed externally.
2. How We Collect Your Information
We only collect personal information when you voluntarily provide it through our online quote form.
3. Purpose of Collecting Your Information
We collect and use your personal information for the following purposes:
- Processing orders and inquiries
- Providing customer support
- Sending marketing communications, including newsletters (with the option to opt-in)
4. Data Storage and Security
Your personal information is securely stored in cloud storage through an external CRM program. We use data encryption, firewalls, and access controls to protect your information from unauthorised access or disclosure.
5. Sharing of Information
We do not sell or rent your personal information. However, in certain cases, we may need to share limited details with third parties, such as delivery providers, to fulfil orders. Any shared data is limited to what is necessary for the service provided.
6. Website Analytics and Tracking
We use the following third-party services to improve user experience and marketing:
- Google Analytics 4 (GA4) – to analyse website traffic and visitor behaviour
- Facebook Pixel – to track interactions and optimise our advertising
These services may use cookies or similar technologies to collect non-personally identifiable data. You can manage cookie preferences in your browser settings.
7. Your Rights & Access to Information
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your information
- Opt-out of marketing emails and newsletters at any time
To make a request, please contact us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at moduluxe.com.au/privacy-policy. The “Last Updated” date at the top will reflect any changes.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [email protected]